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Car Dealerships Are Replacing Phone Staff With AI Voice Agents
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Airbnb: 50% of Users Turn to AI Bot for Customer Service
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Zelle is down for some bank customers
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An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess
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NCURA Webinar – AI in Customer Service – Unlimited Free Additional Logins
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Starbucks barista reveals the one simple trick that always gets customers a free drink
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American Airlines passenger slammed after complaining about first-class seat: ‘Thoughts and prayers’
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Travel Troubleshooter: Lufthansa messes up flight, offers unsatisfactory refund
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